PLEASE READ THE FOLLOWING INFORMATION CAREFULLY
1. British Immigration Authorities
1.1 You must comply with any requirements of the British Immigration Authorities at all times
1.2 On receipt of the Registration Fee and Tuition Fees, Influential English LTD will provide confirmation of the status of your application for the Course.
2. Personal Information
2.1 Influential English LTD needs to see and copy your passport or receive your passport number (and Visa if appropriate) and to maintain up to date Personal Information.
2.2 You must provide this information and update Influential English LTD if anything changes.
3. Application and Tuition Fees
3.1 The minimum age for Application is 18 years.
3.2 Class sizes may vary depending on the particular Course. The maximum class size for any particular Course will be stated in the information provided by Influential English LTD in relation to it.
3.3 You must pay all Tuition Fees, Registration Fee and any additional fees in full before you start your Course
3.4 Once paid, Tuition Fees and the Registration Fee cannot be transferred for the benefit of another student.
4. Additional Charges
4.1 Tuition Fees entitle you to receive academic instruction for your Course.
4.2 Tuition fees do not cover the cost of other materials and services that you may require, including, for example, text books, examination fees, bank charges, insurances, social activities and travel expenses.
4.3 You must buy or loan a course book, and it is illegal to photocopy course books.
5. Registration fees
5.1 You must pay a Registration Fee. The Registration Fee is non-refundable and non-transferrable.
6. Administration of Courses
6.1 If you fail to start your Course or to complete the Course without explaining this to Influential English LTD, you will be excluded from the Course without a refund or transfer to another Course
6.2 If you wish to change the time or date of classes or Course, you must ask to do so at least one week in advance. All changes are subject to availability and at Influential English LTD.
6.3 If you wish to change the time or date of classes, you may do so subject to availability at your preferred time. You must pay the difference between the Tuition Fees paid and the Tuition Fees for the preferred time of study, plus an Administration Charge of £50. This does not apply to classes or time of study that are less expensive than the time of study originally purchased.
6.4 The duration of the Course or the time allotted to complete the Course will not be extended by unauthorised absences, uncertified illnesses or the payment of additional fees.
6.5 Influential English LTD will try to ensure that you can study when you want, but reserves the right to change teachers, times and rooms and to combine classes for different Courses at its discretion.
6.6 If you want to transfer to another Course, this will be at Influential English LTD
7. Class Levels
7.1 You must take the Influential English LTD Online Placement test before you start your Course to determine your level of study on your chosen Course.
7.2 When you complete the Placement Test, you must send it back to Influential English LTD. Our decision as to your level of study is final.
7.3 If you do not take the Placement Test, you may not be able to study at your preferred time.
7.4 If you do not take the Placement test and discover when you arrive at Influential English LTD that you are not able to study at your preferred time, Influential English LTD will not pay you a refund.
Influential English LTD does not offer students refunds under any circumstances once your course has started.
9.1 Subject to 8.1.(f) above, you can cancel the Course at any time before the start date. The amount refunded will vary as follows according to how much notice you give to Influential English LTD, as follows:
> 8 weeks notice – 80% of Tuition Fees
> 4 weeks notice – 50% of Tuition Fees
>1 week notice – 20% of Tuition Fees
< 1 week notice – 0% of Tuition Fees
10.1 All students are entitled to 1 week of holiday if booking a course between 1 – 6 weeks in duration and 2 weeks of holiday for courses which are 6 weeks and more. Any holidays must be disclosed to a member of staff before the start of your course or you will lose these days.
11. Conduct and Discipline
11.1 Influential English LTD has the right to expel you from the Course for unacceptable behaviour or lack of attendance and no refund of Tuition Fees will be given if you are expelled.
11.2 For the avoidance of doubt, Influential English LTD views unacceptable behaviour as including, but not limited to, causing damage to property, causing disturbance or nuisance, abusive or disrespectful conduct, failing to observe fire and safety rules and smoking other than in authorised areas and selling or consuming alcohol or illegal drugs on premises.
11.3 If you intentionally or negligently cause damage to Influential English LTD property, you will be expected to pay the full cost of repairing or replacing such property.
12. Events outside Influential English LTD’s control
12.1 Influential English LTD will not be liable or responsible for any failure to perform, or delay in performance of, any of its obligations in relation to your Course or Accommodation that is caused by events outside Influential English LTD reasonable control (Force Majeure Event).
12.2 A Force Majeure Event includes any act, event, non-occurrence, omission or accident beyond Influential English LTD’s reasonable control and includes, in particular (without limitation), the following:
Strikes or labour disputes;
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
Impossibility of the use of public or private telecommunications networks.
12.3 Influential English LTD’s obligations in relation to your Course or accommodation are suspended for the period that the Force Majeure Event continues, and Influential English LTD will extend the time to perform these obligations for the duration of that period. Influential English LTD will take reasonable steps to bring the Force Majeure Event to a close or to find a solution by which Influential English LTD obligations can be performed despite the Force Majeure Event
13. Queries and Complaints
3.1 You should bring any problems to our attention immediately in order for us to help you. We do not accept retrospective complaints or queries.
14.1 Influential English LTD shall not be liable to you for any loss or damage which arises out of or in connection with or as a consequence of your use of Influential English LTD’s premises, including, but not being limited to, loss of profit, damage to or loss of property or items belonging to your and any personal injury to the passenger (but only so far as such injury is not caused by Influential English LTD’s negligence)
14.2 Influential English LTD is not responsible for the safekeeping and delivery of any post, fax etc. sent to you at Influential English LTD’s address or for the safekeeping of exam results or certificates
15.1. A person who is not a party to these terms and conditions shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999
15.2. These terms and conditions shall be governed by English law and Influential English LTD’s and you agree to the non-exclusive jurisdiction of the English courts.
15.3 The Consumer Protection (Distance Selling) Regulations 2013 apply to any student who enrolls online, and these regulations provide for the right to cancel within 14 days of the initial application and a full refund will be given.