Privacy Policy

1 Who we are

Influential English Ltd ("we", "us", "our") is a company registered in England and Wales, company number 09526294, at 8 Skyline Village, Limeharbour, London E14 9TS. We are the data controller responsible for your personal information.

For any privacy question, contact us at [email protected] or +44 7519 361218.

2 What we collect

Depending on how you interact with us, we may collect:

• Contact details — your name, email address, phone number and postal address.
• Enrolment details — nationality, your English level, and the course you're interested in.
• Identity and immigration data — where a visa is involved, your passport and visa information.
• Website data — information about how you use our site, collected through cookies (see section 8).

We only ask for information we genuinely need to help you or to meet a legal requirement.

3 How and why we use your information

We use your personal information to:

• Respond to your enquiries and arrange your free trial or course.
• Manage your enrolment, tuition and payments.
• Verify identity and immigration status where required.
• Improve our courses, service and website.
• Meet our legal and regulatory obligations.

Under UK GDPR, we rely on one or more of the following lawful bases when we process your data: performance of a contract (to deliver your course), legitimate interests (to run and improve our school), legal obligation (for example, immigration or tax requirements), and consent (for marketing, which you can withdraw at any time).

4 Marketing

We'll only send you marketing emails about our courses, offers and news if you have agreed to receive them. You can opt out at any time by clicking "unsubscribe" in any email, or by emailing [email protected]. We will never sell your details, and we won't pass them to other companies for their own marketing.

5 Sharing your information

We do not sell, rent or trade your personal information. We only share it where necessary:

• With trusted service providers who help us run the school (for example, payment and IT providers), who act only on our instructions.
• Where legally required — for example, with UK Visas & Immigration, the Home Office, HMRC, or the police.
• With your consent, where you have asked us to.

6 How long we keep your information

We keep your personal information only for as long as we need it to provide our services and to meet our legal, accounting and regulatory obligations. When it's no longer needed, we securely delete or anonymise it.

7 Keeping your information secure

We take the security of your data seriously. We use suitable physical, electronic and organisational measures to protect it against unauthorised access, loss or disclosure. We do not store payment card details on our systems.

8 Cookies

A cookie is a small file placed on your device that helps a website work and lets us understand how our site is used. We use cookies to keep the site running smoothly and to analyse traffic — for example, which pages are most useful — so we can improve it. This analytics data is used for statistical purposes only.

You can accept or decline non-essential cookies through the cookie banner when you first visit, and you can change your browser settings at any time to manage or delete cookies. Turning cookies off may mean some parts of the site don't work as well.

9 Links to other websites

Our website may contain links to other sites of interest. Once you leave our site using one of these links, we no longer have any control over that other website, so we can't be responsible for the protection or privacy of any information you provide there. Please check the privacy statement of any website you visit.

10 Your rights

Under UK data protection law, you have the right to:

• Access the personal information we hold about you.
• Ask us to correct information that is inaccurate or incomplete.
• Ask us to delete your information, where we no longer need it.
• Restrict or object to how we use your information.
• Request a copy of your information in a portable format.
• Withdraw your consent at any time, where we rely on it.

To make a request, email [email protected]. Requests are free, and we'll respond within one month. Please tell us if you believe any information we hold is incorrect, and we'll correct it promptly.

11 How to contact us & complaints

If you have any questions about this policy or how we handle your data, contact us at [email protected].

If you're not happy with our response, you have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator, at ico.org.uk.